Our Privacy Policy

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LivingHope Vision Clinic is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.lhvisionclinic.com or engage with our services.
 

1. Information We Collect
We may collect the following categories of personal information:

• Contact Information: such as your name, email address, phone number, and mailing address

• Health-related Information: provided voluntarily for appointment booking or consultation purposes

• Website Usage Data: such as IP address, browser type, and pages visited, collected via cookies or analytics tools

• Mobile Information: such as phone numbers when provided for communication purposes
   

2. How We Use Your Information
Your information is used to:

• Schedule and manage appointments

• Communicate important updates or confirmations

• Provide health-related services as requested

• Improve our website and service offerings

• Comply with legal and regulatory obligations
   

3. Sharing of Information
We do not sell or rent your personal information. We may share data only in the following limited circumstances:

• With service providers who assist in operating our clinic or website under strict confidentiality agreements

• When required by law, subpoena, or legal process

• With your explicit consent for specific services (e.g., referrals)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
 

4. Text Messaging Consent
By providing your mobile number, you consent to receive text messages related to appointments, reminders, and clinic updates. Message and data rates may apply. You can opt out at any time by replying “STOP.”
We respect your privacy:

• We do not use your mobile information for third-party marketing.

• Your opt-in data and consent are strictly protected and not shared.
   

5. Cookies and Tracking Technologies
We may use cookies to personalize content and analyze traffic. You may disable cookies via your browser settings, though some website features may not function properly as a result.
 

6. Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
 

7. Your Rights and Choices
You may:

• Request access to your personal data

• Ask us to correct inaccurate information

• Withdraw consent to communications at any time

Please contact us for assistance.
 

8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.